w7e77 Privacy Policy

Section 1

Information We Collect

w7e77 collects personal data from you through several channels — directly when you register or interact with the platform, automatically as you use our services, and occasionally from third-party sources as part of our identity verification and fraud prevention obligations. Below is a comprehensive description of each category of data we collect.

Registration & Account Data

When you create a w7e77 account, we collect the information you provide during the registration process. This includes:

• Full legal name as it appears on your government-issued identification document
• Date of birth (used for age verification — players must be 18 or older)
• Residential address including city, district, and postal code within Bangladesh
• Email address, used for account communications and security notifications
• Mobile phone number, used for account verification and two-factor authentication
• Username and encrypted password credentials
• Preferred currency (Bangladeshi Taka, ৳) and language setting

Identity Verification (KYC) Documents

As part of our Know Your Customer (KYC) obligations, w7e77 may request and retain copies of identity documents you submit. These include national identification cards, passports, driving licences, utility bills, bank statements, and other proof-of-address documents. Submitted KYC documents are stored securely and used solely for the purposes of verifying your identity and complying with applicable anti-money laundering obligations.

Financial Transaction Data

w7e77 records details of all financial transactions conducted through your account. This includes deposit amounts, withdrawal requests, payment method identifiers (such as your bKash or Nagad mobile number), transaction timestamps, and transaction status. We do not store full card numbers or mobile banking PINs — payment processing is handled by our certified payment partners, who apply their own security standards.

Gaming Activity Data

We record data related to your activity on the w7e77 platform, including games played, wagers placed, outcomes, session durations, bonus claims, and wagering history. This data is used to maintain your account balance accurately, resolve disputes, detect problem gambling patterns, and improve the quality of our service offering.

Technical & Device Data

When you access the w7e77 platform, our systems automatically collect certain technical information about your device and connection. This includes your IP address, browser type and version, device type and operating system, screen resolution, referring URL, and session timestamps. This data is used for security monitoring, fraud detection, and platform optimisation.

Communications Data

If you contact w7e77 customer support through live chat, email, or any other communication channel, we retain a record of that correspondence. This includes the content of your messages, the date and time of contact, and the resolution outcome. These records are maintained for quality assurance, training, and dispute resolution purposes.

Section 2

How We Use Your Data

w7e77 processes your personal data for clearly defined purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The table below summarises the primary purposes for which w7e77 processes personal data and the type of data involved in each case.

Marketing Communications

With your consent, w7e77 may send you promotional communications about bonuses, seasonal offers, new game launches, and w7e77 platform updates via email or SMS. You may withdraw your consent to receive marketing communications at any time by updating your notification preferences within your account dashboard or by contacting the w7e77 support team. Withdrawing marketing consent does not affect your ability to use the w7e77 platform or receive essential service communications.

Automated Decision-Making

w7e77 may use automated systems to detect unusual account activity, assess the risk level of transactions, and flag patterns that may indicate fraud or problem gambling behaviour. Where an automated decision has a significant effect on your account — such as temporary suspension pending review — you have the right to request human review of that decision by contacting the w7e77 support team.

Section 3

Legal Basis for Processing

w7e77 processes personal data only where a valid legal basis exists for doing so. The following legal bases apply to w7e77's data processing activities:

Contractual Necessity

The majority of w7e77's data processing is necessary for the performance of the contract between you and w7e77 — namely, the provision of online casino and sports betting services. Without processing your registration data, payment information, and gaming activity records, w7e77 cannot operate your account or deliver the services you have requested.

Legal Obligation

w7e77 is subject to a range of legal and regulatory obligations that require the processing of personal data. These include anti-money laundering requirements, the obligation to verify the age and identity of players, and the duty to maintain adequate records of financial transactions. Processing conducted to meet these obligations is mandatory and cannot be opted out of — if you do not wish to provide the data required for legal compliance, w7e77 cannot maintain an account for you.

Legitimate Interest

In certain circumstances, w7e77 processes personal data where it has a legitimate operational interest in doing so, provided that interest is not overridden by your own rights and freedoms. Legitimate interests pursued by w7e77 include fraud prevention, platform security, responsible gaming monitoring, and the improvement of our services through aggregated analytics. Where w7e77 relies on legitimate interest as a basis for processing, you may object to that processing at any time by contacting the support team.

Consent

Where w7e77 relies on your consent as the basis for processing — most commonly in the context of marketing communications and non-essential cookies — you have the right to withdraw that consent at any time without detriment to your account or service access. Consent withdrawal applies prospectively and does not affect the lawfulness of processing conducted prior to withdrawal.

Section 4

Data Sharing & Third Parties

w7e77 does not sell, rent, or trade your personal data to any third party. However, in the course of operating the w7e77 platform and fulfilling our legal obligations, we share personal data with certain trusted third-party service providers. All third-party recipients of w7e77 player data are contractually bound to process that data only as instructed by w7e77, in accordance with applicable data protection standards, and for no other purpose.

Payment Processing Partners

To facilitate deposits and withdrawals, w7e77 shares relevant financial and identity data with our payment processing partners. These currently include bKash, Nagad, Rocket, Upay, Visa, Mastercard, and Dutch-Bangla Bank. Each payment partner processes data in accordance with their own published privacy and security standards, which are independent of this policy.

Game Content Providers

w7e77's casino games are powered by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive certain technical session data (such as a session token and wager amounts) to facilitate gameplay and calculate outcomes. They do not receive your full personal profile unless required for the specific game type.

Identity Verification Services

w7e77 may use third-party identity verification and KYC service providers to validate the authenticity of documents submitted by players. These providers are bound by strict confidentiality obligations and process KYC data solely for the purpose of verification on w7e77's behalf.

Legal and Regulatory Disclosure

w7e77 may disclose personal data to law enforcement agencies, regulatory authorities, or other governmental bodies in Bangladesh where required to do so by law, court order, or regulatory directive. Such disclosures are made in good faith and limited to the minimum information required to satisfy the relevant legal obligation.

Section 5

Cookies & Tracking Technologies

The w7e77 platform uses cookies and similar tracking technologies to provide a functional, secure, and personalised experience. This section explains what cookies we use, why we use them, and how you can manage your preferences.

What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit — such as your login status, language preference, or session state — so that you do not need to re-enter that information on each page or each visit. Cookies do not give websites access to your device files or any information beyond what you have provided.

Types of Cookies Used by w7e77

• Strictly Necessary Cookies: These are essential for the w7e77 platform to function. They maintain your login session, protect against cross-site request forgery, and ensure that your account balance and game state are preserved. These cookies cannot be disabled without breaking core platform functionality.
• Performance & Analytics Cookies: These cookies collect aggregated, anonymised data about how players use the w7e77 platform — which pages are visited most, how long sessions last, and where errors occur. This data helps w7e77 improve platform performance and user experience.
• Functional Cookies: These cookies remember your preferences — such as your chosen payment method, game display settings, and notification preferences — so that your w7e77 experience is consistent across sessions.
• Marketing & Targeting Cookies: With your consent, w7e77 may use cookies to understand your interests and serve promotional content that is relevant to your gaming preferences. These cookies are only activated where you have given explicit consent.

Managing Your Cookie Preferences

You may manage your cookie preferences at any time through your browser settings. Most browsers allow you to block or delete cookies, though disabling strictly necessary cookies will impair your ability to use the w7e77 platform. Instructions for managing cookies in the most common browsers (Chrome, Firefox, Safari, Edge) are available in the respective browser's help documentation.

Section 6

Data Retention

w7e77 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised so that it can no longer be linked to any individual.

Retention Periods by Data Category

• Account and Registration Data: Retained for the duration of your account plus a minimum of five years following account closure, in accordance with anti-money laundering record-keeping obligations.
• KYC and Identity Documents: Retained for a minimum of five years from the date of submission or from the date of account closure, whichever is later, as required by applicable financial crime prevention regulations.
• Financial Transaction Records: Retained for a minimum of five years from the date of the transaction. This includes deposit, withdrawal, and bonus transaction records.
• Gaming Activity Logs: Retained for a minimum of three years from the date of the gaming session, used for dispute resolution, responsible gaming analysis, and regulatory compliance.
• Customer Support Communications: Retained for a maximum of three years from the date of the last communication in a given support thread, unless the communication relates to an unresolved dispute or regulatory inquiry.
• Technical and Device Data: Retained for a maximum of 12 months from the date of collection, after which it is aggregated and anonymised for analytics purposes.
• Marketing Consent Records: Retained for the duration of your account plus three years following account closure, as evidence of your consent or opt-out status.

Data Pertaining to Closed Accounts

Following the closure of a w7e77 account, whether at your request or at w7e77's initiative, your personal data is not immediately deleted. w7e77 retains the data categories described above for the minimum periods required by law. After the applicable retention period has elapsed, all personally identifiable information is permanently and securely deleted from w7e77's systems. Anonymised, aggregated data derived from your account may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to you as an individual.

Section 7

Your Data Rights

As a player on the w7e77 platform, you hold a set of rights in relation to the personal data that w7e77 holds about you. w7e77 is committed to honouring these rights promptly and without undue obstacle. The following rights are available to all w7e77 players:

Right of Access

You have the right to request a copy of the personal data that w7e77 holds about you, together with information about how it is processed, where it came from, and who it has been shared with. w7e77 will respond to a verified access request within a reasonable timeframe, typically within 30 days of receipt.

Right to Rectification

If any personal data that w7e77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For account profile data, you may be able to update certain fields directly within your account dashboard. For KYC data or other records held by the compliance team, please submit a correction request via the support channel.

Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent and no other legal basis applies, or where you object to processing based on legitimate interest and w7e77 has no overriding grounds to continue. Please note that w7e77 is required by law to retain certain categories of data (particularly KYC and transaction records) for specified minimum periods, and erasure requests cannot override those legal obligations.

Right to Restrict Processing

You may request that w7e77 restrict the processing of your personal data in certain circumstances — for example, while a rectification request is being resolved, or while an objection to processing is being assessed. During a restriction period, w7e77 may continue to store your data but will not actively process it beyond what is necessary to maintain the restriction itself.

Right to Data Portability

Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to have it transmitted to another service provider where technically feasible.

Right to Object

You have the right to object to processing of your personal data where w7e77 relies on legitimate interest as the legal basis, and where your particular circumstances give you grounds to object. You also have the right to object at any time to the processing of your data for direct marketing purposes, without needing to provide any justification.

How to Exercise Your Rights

To exercise any of the rights described above, please contact the w7e77 support team via the live chat function within your account dashboard, or by email at [email protected]. All rights requests will be assessed individually. w7e77 may need to verify your identity before processing a rights request to ensure that data is not disclosed to or altered by an unauthorised party.

Section 8

Data Security & Protection

w7e77 takes the security of your personal data seriously. We maintain a comprehensive programme of technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss, and destruction. While no digital platform can guarantee absolute security, w7e77's security infrastructure reflects current best practices for the online gaming industry.

Technical Security Measures

• All data in transit between your device and the w7e77 platform is encrypted using TLS 1.2 or higher
• Sensitive data at rest — including passwords and payment identifiers — is encrypted using strong, industry-standard algorithms. Passwords are stored as salted hashes and are never stored or transmitted in plain text
• The w7e77 platform is protected by web application firewalls, DDoS mitigation systems, and continuous intrusion detection monitoring
• Access to production systems and databases containing personal data is restricted to a minimal number of authorised personnel, each operating under role-based access control policies
• Regular automated and manual security testing is conducted on the w7e77 platform infrastructure, including penetration testing and vulnerability scanning

Organisational Security Measures

• All w7e77 personnel with access to personal data are subject to confidentiality obligations and receive regular training on data protection and security best practices
• Third-party service providers with access to w7e77 player data are subject to contractual data processing agreements that specify security standards and restrict data use to defined purposes
• w7e77 maintains an incident response plan that is reviewed and tested regularly. In the event of a confirmed data breach, the plan defines notification, containment, and remediation procedures

Your Role in Account Security

While w7e77 maintains robust security infrastructure, the security of your account also depends on the steps you take to protect your own credentials. You are responsible for keeping your w7e77 password strong and confidential, enabling two-factor authentication where available, logging out of your account when using shared or public devices, and notifying w7e77 support immediately if you suspect any unauthorised access to your account.

Changes to This Privacy Policy

w7e77 reserves the right to amend this Privacy Policy at any time. When a material change is made, w7e77 will notify registered players via in-dashboard notification or email to the address on file. The revised policy will be effective from the date specified in the update notice. Continued use of the w7e77 platform after the effective date of a policy update constitutes acceptance of the revised Privacy Policy. The most current version of this policy is always available at w7e77.com/privacy-policy.